WhatsApp has once again cracked down on rule-breaking users, banning over 9.7 million accounts in India during February 2025. This action comes as part of the platform’s ongoing efforts to curb misuse and ensure user safety. Notably, more than 1.4 million of these accounts were proactively banned before any user reports were filed.
WhatsApp’s Proactive Measures Against Abuse
In line with India’s IT Rules 2021, WhatsApp publishes monthly reports detailing the steps it takes to combat abuse and protect its users. A WhatsApp spokesperson emphasised the company’s investment in advanced technology and expert teams to maintain a secure environment.
“Over the years, WhatsApp has consistently invested in Artificial Intelligence and other state-of-the-art technology, data scientists and experts, and in processes, in order to keep our users safe on our platform. In accordance with the IT Rules 2021, our latest published report outlines user complaints received, actions taken, and WhatsApp’s proactive approach to preventing abuse, including accounts that were proactively banned, before any reports from users.” – WhatsApp spokesperson
How to Avoid Getting Banned on WhatsApp
To ensure users don’t unintentionally violate WhatsApp’s policies, the platform has issued several guidelines:
- Respect Privacy & Boundaries: Always get consent before adding someone to a group. If someone exits a group, respect their decision. Additionally, avoid sharing phone numbers without permission.
- Avoid Spam & Automated Messaging: WhatsApp actively bans accounts that engage in bulk messaging, automated calls, or the use of unauthorised versions of the app.
- Be Cautious with Forwarded Messages: The platform limits message forwarding to curb misinformation. Users should verify sources before sharing forwarded content.
- Use Broadcast Lists Wisely: Messages sent via broadcast lists only reach those who have added your number. Overuse of this feature could lead to being reported and eventually banned.
- Follow WhatsApp’s Terms of Service: Violating WhatsApp’s policies, including sharing false information, harassment, or illegal activities, can result in account suspension.
What to Do If Your Account Gets Banned
In case a user believes their account was mistakenly banned, they can request a review:
- Contact WhatsApp via email or use the ‘Request a Review’ option within the app.
- Enter the 6-digit registration code sent via SMS when prompted.
- Submit details to support your appeal, and WhatsApp will evaluate the case.
With these measures in place, WhatsApp continues its efforts to maintain a safe and responsible digital space for its users. Following the guidelines can help individuals avoid unintentional bans and ensure a seamless messaging experience.
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