DBS Bank India has been authorised by the Reserve Bank of India (RBI) as an Agency Bank to collect Goods and Services Tax (GST) payments–making it the only wholly-owned subsidiary in India to receive this approval.
With this authorisation, DBS Bank India will now allow its customers to make GST payments instantly using its enterprise digital banking platform, DBS IDEAL. On the platform, businesses can download GST payment advice immediately-issued systems of real-time updates of transactions or help with resolving queries with the assistance of dedicated client service support.
Customers also have the option to make GST payments through NEFT/RTGS and over the counter at the bank’s branches, thus providing greater flexibility.
Tackling compliance pain points for businesses
Since it was introduced in 2017, GST has helped formalise India’s economy, with the number of registered taxpayers rising from about 60 lakh to nearly 1.51 crore in 2025. But many businesses still find GST payments difficult. They deal with broken approval systems, manual challan uploads, and time-consuming reconciliations. With too many approval steps and no real-time alerts, payments often get delayed until the last minute, raising the risk of compliance issues.
DBS Bank India aims to simplify this process. By offering instant payment acknowledgements, real-time tracking, and a single view of all GST transactions, the bank is helping businesses cut down delays, stay compliant, and avoid penalties.
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Commitment to digital leadership
Commenting on the milestone, Divyesh Dalal, Managing Director and Country Head – Global Transaction Services, Corporate Banking – Financial Institutions and SMEs, DBS Bank India, said,
“GST compliance is a key priority for enterprises, and at DBS Bank India we are focused on making the process seamless and efficient. By integrating GST payments within DBS IDEAL, we now provide businesses with a secure, intuitive platform that delivers real-time visibility, seamless integration, and greater operational efficiency.”
About DBS Bank
DBS Bank India has consistently been recognised for its digital banking leadership. Global Finance named it Asia’s Safest Bank for 16 straight years, from 2009 to 2024. In 2025, Euromoney recognized it as the Best Digital Bank for SMEs in India. The bank also picked up several Crisil Coalition Greenwich awards this year, including Best Bank for Corporate Banking (Foreign Bank) and Best Bank for Ease of Doing Business for Corporates in India.
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