Paytm Q4 Results: Revenue up 5% sequentially at Rs 1,911 crore, loss narrows

Digital payments platform Paytm’s parent company, One 97 Communications, on Tuesday, May 6, reported consolidated revenue of Rs 1,911.5 crore for the quarter ended March 31, marking a quarterl-on-quarter rise of 4.5 per cent. Its consolidated net loss, excluding exceptional items, narrowed to Rs 23 crore for the March quarter, from Rs 208 crore for the previous three months, according to a company statement. The numbers signalled marginal improvement, but revenue contraction and ongoing regulatory challenges continue to weigh on the company’s financials.

Paytm said it achieved “EBITDA before ESOP profitability” during the quarter, in line with its guidance. It also said it is close to a PAT breakeven.​

Here are some key takeaways from Paytm’s latest earnings report: 

• Revenue up 1.0 per cent sequentially excluding UPI incentive: The digital payments firm said that without the UPI incentive, its revenue grew 1.0 per cent on a quarter-on-quarter basis despite a high base owing to festive surge in payment volumes in the October-December period.
• Gross merchandise value: Paytm recorded gross merchandise value (GMV) of Rs 5.1 lakh crore during the quarter ended March 31, 2025, as against Rs 5.0 lakh crore for the previous three months, and Rs 4.3 lakh crore for the quarter ended March 31, 2024. GMV is a key metric that determines the total value of goods sold on a platform or marketplace over a given period of time. 
• Pickup in merchant subscriptions: The company said its March-quarter merchant subscriptions, including devices, grew to 1.24 crore in the March quarter, as against 1.17 crore three months ago, and 1.07 crore for the fourth quarter of FY24. 
• Opportunity in financial Services: Paytm said revenue from its ‘financial services and others’ segment increased 9.0 per cent sequentially to Rs 545 crore, with low penetration offering a significant opportunity. “We have seen strong growth in financial services revenue during the year on the back of better asset quality that our partners are experiencing. This is driving strong interest from various financial institutions to partner with us and we have added new partners during this quarter,” said the company. 

Paytm mentioned four main focus areas aimed at driving sustainable growth and profitability:

• Merchant payments
• Consumer acquisition
• International business
• Financial services

Earlier on Tuesday, Paytm shares declined by Rs 51.1, or 5.9 per cent, to end at Rs 815.3 apiece on BSE amid muted trade on Dalal Street.